IT Audits for Companies in Mexico

Assessment, Prioritized Risks, and Roadmap

We assess your infrastructure, cloud environment, licenses, and processes, and provide you with a prioritized list of risks, including remediation costs and a roadmap ready for approval.

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Audit Inspector Keptos

Key Benefits

AUDIT
Close-up of a dart hitting the bullseye on a dartboard with precision.
  • A true inventory of your IT infrastructure, including shadow IT that no one had accounted for

  • Quantified licensing risk exposure prior to the manufacturer's audit

  • Risks prioritized by probability and impact, with estimated remediation costs

A useful audit doesn't just describe your infrastructure—it tells you what to do, in what order, and at what cost.

What You Get

AUDIT
Three business professionals reviewing charts and documents.
  • Executive decision report, separate from the detailed technical annex — two hearings, two documents

  • Qualified risk register, with clearly defined and traceable criteria

  • Prioritized roadmap with cost estimates and the required internal effort

Documents meant for decision-making, not for filing.

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Personalized Service

Technology Made Human

We conduct audits so you can make informed decisions—not to justify a sale. If there’s nothing urgent, we’ll let you know.

How We Work

Most audits result in a document that no one ever opens again. We start by focusing on the decisions your management will need to make.

Week 1: Narrow Down Before You Look

We work with you to define the scope—websites, systems, subsidiaries—and gather the existing documentation. If it’s out of date, that’s our first finding.

Weeks 2 and 3: The Actual Inventory

We mapped out the existing IT environment, including shadow IT, reviewed the licensing, and interviewed the department heads.

Week 4: Evaluate and Prioritize

Each risk is rated based on probability and impact, linked to a recognized control (CIS, ISO 27001, ITIL, LFPDPPP), and assigned a remediation cost.

About Our Independence

The roadmap outlines what needs to be done, not who should do it. You can implement it with your team, with another vendor, or with us.

Frequently Asked Questions

IT Audit by Keptos

Scope, terms of reference, cost, independence, and internal effort: what to consider before commissioning an audit.

What Is an IT Audit?

An IT audit is a structured assessment of your company's technology environment. It reviews the infrastructure, processes, and human resources to ensure security, efficiency, and alignment with your business objectives.

What are the main benefits of an IT audit?

  • Improved productivity and service availability (>99%)
  • Greater data integrity and protection
  • Support for Growth and Planning
  • Better control of IT costs and budgets

What does Keptos evaluate Keptos an audit?

  • Business Strategy and Challenges (plans, budget, future goals)
  • Infrastructure (servers, networks, hardware, software, security)
  • Human Resources (efficiency, procedures, user feedback).

How is the audit process structured?

  • Analysis of Business Challenges
  • Infrastructure review (inventories, security, network architecture)
  • Human Resources Assessment
  • Creating an action plan — tailored to your needs and risk levels
  • Final Report — Summary, Opportunities, and Roadmap

What does the final report include?

  • Summary of the Current Situation
  • What's Working Well and What Needs to Change
  • Areas of Opportunity
  • IT Strategic Plan Aligned with Business Objectives
  • Technical Documentation

How long does the audit take?

A standard audit takes 4 weeks, broken down as follows:

  • Week 1 — Kickoff, Scope Definition, and Document Collection
  • Weeks 2 and 3 — Implementation: inventory, technical review, interviews with users and managers
  • Week 4 — Analysis, Risk Assessment, and Report Presentation

Multi-site or highly distributed environments may require an additional week or two. We'll work this out with you before we start, not as we go along.

Isn't there a conflict of interest if you conduct the audit and then sell the solution?

That's the right question, and it deserves a straightforward answer. Yes, there is a conflict of interest: the auditor may have an incentive to find problems that they can then sell as projects.

That’s why we keep the two separate. The report assesses risks using explicit and traceable criteria, so that you can verify our conclusions with any third party. The roadmap outlines what needs to be done, not who should do it. You can implement it with your in-house team, another vendor, or us—and if your infrastructure is sound, the report will say so.

If you prefer complete independence, we also audit environments that we do not manage and do not provide quotes for remediation.

What reference frameworks do they use?

We don't make up criteria: we rely on recognized frameworks so that our conclusions can be verified.

  • CIS Controls for Technical Hygiene and Safety Priorities
  • ISO 27001 as a benchmark for information security governance
  • ITIL for Service and Support Processes
  • LFPDPPP and GDPR for the processing of personal data

Each finding is linked to an identified control, along with its reference. This allows you to verify the reasoning, not just the conclusion.

Do you check for compliance with software licenses?

Yes, and it’s often one of the findings with the greatest financial impact. Many companies discover their licensing exposure on the very day the manufacturer audits them, when there’s no longer any room for negotiation.

We review the actual inventory of software installations against the licenses held: Microsoft, Adobe, databases, virtualization. We identify both under-licensing—which is a risk—and paid-for but unused licenses, which represent money lost every mes.

What do you need from our team during the audit?

Less than you might fear, but not zero. We typically have:

  • A designated contact person on your side, a few hours a week
  • Read-only access to the systems included in the scope
  • A 30- to 45-minute interview with each department head
  • Existing documentation, even if it is incomplete or out of date

We work with what we have. If your documentation is outdated, that in itself is a discovery, not an obstacle.

What happens after I turn in the report?

The report isn't the end. We present the findings to your management during a working session, prioritize the roadmap together based on your budget and operational constraints, and provide the documents in an editable format so your team can follow through on them.

We also recommend a follow-up review after 6 or 12 months to assess actual progress regarding the identified risks. An audit that no one ever revisits didn't change anything.

What Our Customers Say

International subsidiaries and companies in Mexico that entrust their IT to Keptos.

Keptos IT Services has proven to be a reliable, responsible, and professional company, fulfilling its commitments in a timely manner and providing high-quality services. We highly recommend their services.

Head of Accounting and Finance

During every service call, the technical staff has demonstrated professionalism, punctuality, and a solution-oriented attitude. Thanks to their support, we have been able to improve the operational continuity of our activities.

Administrative and Financial Manager
It has been an excellent experience working with Keptos IT Services. We greatly appreciate the effort and dedication they have shown on every project, as well as their commitment, professionalism, and constant support.
JR Services Analyst — SD LATAM
Talk to an expert

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