IT Consulting for Businesses in Mexico

Strategic Consulting and Outsourced IT Management

A part-time CIO to help you make the right decisions: assessment, guidance on key decisions, and a 12- to 24-month roadmap, with a dedicated, trilingual senior consultant.

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Custom Solutions

Key Benefits

CUSTOM-MADE
Solutions Tailored to Your Goals
  • Experienced IT leadership without the cost of a full-time executive position

  • Technology decisions based on business criteria, not on supplier preference

  • Independence: If the best option is to do nothing or hire someone else, we'll say so

What’s usually missing at a subsidiary isn’t technical expertise—it’s someone who can make sound decisions.

What You Get

CUSTOM-MADE
Custom IT Roadmap
  • A 12- to 24-month IT roadmap aligned with your business plan, with dated and prioritized investments

  • Making Key Decisions: Cloud or On-Premises, Renew or Migrate, In-House or Outsource

  • Quarterly reviews with a dedicated senior consultant, not a rotating point of contact

A trusted partner by your side, available whenever you're ready to make a decision.

The Keptos Team: Keptos Customer Service
Personalized Service

Technology Made Human

We charge by the hour, not by the number of licenses sold. Our goal is for you to make the right decision, not to buy more.

How We Work

Many subsidiaries have good technicians but no one to make decisions. Our job is to ensure that structural decisions are made based on sound judgment, not out of urgency.

Business First

Before evaluating a server, we assess its two-year goals, its budget, and its group obligations.

A single, permanent consultant

A senior consultant assigned for the duration of the contract, who speaks both the language of the users and that of the parent company.

Fair Arbitration

Each decision is presented with alternatives and a three-year cost estimate. If no investment is necessary, we'll let you know. We do not charge a commission on your purchases.

With your current provider

We review quotes and assist you with the negotiation, without requiring you to switch providers.

A Living Roadmap

The 12- to 24-month plan is adjusted each quarter in consultation with management, through the committees where these decisions are made.

Frequently Asked Questions

IT Consulting by Keptos

Differences from operational management, the consultant's profile, working with your current provider, and the billing model.

How is it different from IT management?

IT operations handle: servers, support, patches, backups, and day-to-day tasks under SLA. The consulting team decides: what to do, in what order, with what budget, and why.

They are complementary but independent. You can hire our consulting services without outsourcing your operations—and in fact, this is common: a subsidiary with a competent technical team but no one to oversee strategic decisions. You can also have us handle management and another firm provide consulting services, if you prefer that separation.

What is the background of the assigned consultant?

A senior consultant with IT management experience—not a technician who has been promoted or a sales representative with a consultant title. The consultant is assigned on a permanent basis: the same point of contact throughout the contract, because the value of the consulting lies in understanding your context and your decision-making history.

Speak the language of your users and that of your parent company. In an international subsidiary, being able to hold a technical conversation in French or English with the group’s management isn’t just a nice-to-have: it determines whether your points get across.

How do you develop a 12- to 24-month roadmap?

We start with the business, not the technology: your two-year goals, your budget constraints, your group and compliance obligations, and your operational risks.

We then assess the actual state of their environment—if necessary, through a preliminary audit—and from there, we make strategic decisions with set timelines and budgets: what to renew and when, what to migrate, what to bring in-house, and what to leave as is.

The roadmap is reviewed every quarter. A 24-month plan that is never adjusted isn't a plan—it's just a document.

Do you work with our current IT provider?

Yes, and this is a common situation. Consulting doesn't mean switching providers; it means having someone evaluate their proposals based on technical criteria and in your best interest.

We review quotes, compare alternatives, scrutinize specifications, and help you negotiate. An infrastructure budget reviewed by someone who knows the actual market prices often pays for the consulting services on its own.

We work with your supplier, not against them. But we are your point of contact.

How is consulting billed?

Two options, depending on your needs.

By project: a diagnostic assessment, a specific arbitration case, or the development of a roadmap, with a scope and price agreed upon in advance.

Through a monthly retainer: a set number of consulting hours for the mes, including participation in its committees and availability to address any decisions that arise. This is the part-time IT management model.

We do not charge commissions on your purchases. If we recommend a solution, it is because it is the right one, not because we resell it.

What if the diagnosis concludes that we don't need anything?

We tell you this, and it is a conclusion we are willing to accept.

A consulting firm that always concludes that investment is needed is not a consulting firm—it’s a sales pitch in disguise. If your infrastructure is properly scaled and your risks are covered, the report will state so, and the engagement will have served to confirm this through an external assessment—which is exactly what management needs before approving or rejecting a budget.

What Our Customers Say

International subsidiaries and companies in Mexico that entrust their IT to Keptos.

Keptos IT Services has proven to be a reliable, responsible, and professional company, fulfilling its commitments in a timely manner and providing high-quality services. We highly recommend their services.

Head of Accounting and Finance

During every service call, the technical staff has demonstrated professionalism, punctuality, and a solution-oriented attitude. Thanks to their support, we have been able to improve the operational continuity of our activities.

Administrative and Financial Manager
It has been an excellent experience working with Keptos IT Services. We greatly appreciate the effort and dedication they have shown on every project, as well as their commitment, professionalism, and constant support.
JR Services Analyst — SD LATAM
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