European subsidiaries, pharmaceutical companies, and diplomatic missions have placed their trust in us since 1996.
24/7 help desk with Spanish-, French-, and English-speaking technicians in Mexico City. We resolve issues in minutes that others take days to escalate. SLA , with no lost tickets.
We protect your infrastructure with EDR, MFA, 24/7 monitoring, and staff training. Designed for regulated companies (pharmaceutical, financial) and diplomatic organizations—your team and your goals.
4-week IT audit: actionable risks, optimized costs, business continuity plan. Clear deliverables, free of technical jargon, ideal for reporting to your European headquarters.
Four specific reasons why international and European subsidiaries, pharmaceutical companies, and diplomatic missions choose us—and stay with us.
Founded in 1996. For three decades, we’ve been adapting to every new technology without losing sight of our goal: to ensure your IT works—all the time.
11 European subsidiaries, 6 pharmaceutical companies, 3 diplomatic missions, 10+ multinational corporations. Industries where failure is not an option.
A native, trilingual team. No interpreters, no misunderstandings. We communicate with you just as your headquarters expects.
Round-the-clock help desk. Continuous monitoring. Guaranteed continuity. Your headquarters doesn't need to lose sleep over Mexico's time zone.
What Our Customers Say
Three clients from three different sectors—a French subsidiary, a pharmaceutical company, and a European mission—explain what has kept them with Keptos years.
We've been working with Keptos for over a decade. They know our parent company in France better than many of our own European suppliers. When I call the help desk, someone answers in French in less than a minute. That's worth more than any SLA .
Confidentiality and availability are non-negotiable for us. Keptos this from day one. In five years, we’ve never had an incident that escalated to our ministry in Europe. That’s the best recommendation I can give you.
We work with regulated and validated systems. Switching IT providers isn’t easy—it involves audits, documentation, and risks. We’ve been with Keptos for years Keptos because they make us never even think about switching. In the pharma industry, that’s worth its weight in gold.
Practical guides for international companies operating out of Mexico City — no jargon, straight to the point.
30 years, dozens of European subsidiaries in Mexico. The same IT mistakes, over and over again. Each with its own real-world impact, its causes, and what a MSP does specifically to correct it.
RGPD LFPDPPP, ISO 27001 Mexico City, GxP validation. How to align your European parent company’s standards with the Mexican reality without duplicating efforts.
In-house vs. outsourcing, key profiles, realistic budget. Inspired by 30 years of supporting European subsidiaries in Mexico.
GxP, cold chain, traceability, Big Four audits. These are the non-negotiable requirements that ensure the IT VP in Lyon or Toulouse can sleep soundly.
What IT directors at European subsidiaries, pharmaceutical companies, and diplomatic missions ask us before signing.
Yes. We are the only MSP Mexico City with a native trilingual team (ES · EN · FR) that has been in operation for decades. Our offices in Paris, London, Berlin, or Brussels communicate with us as if they were right here in Europe.
It depends on the scope (help desk, cybersecurity, cloud management, etc.) and the SLA . We’ll provide a detailed quote within 24 hours. No surprises, no overpriced packages.
Yes. We document each process with the level of detail required by European standards and external auditors. We have successfully passed audits conducted by Big Four firms for pharmaceutical clients and diplomatic organizations.
Yes. The typical transition takes 4 to 8 weeks, with parallel onboarding and zero downtime. We start with a comprehensive IT audit (with a report submitted to your parent company), followed by a controlled transfer.
Please briefly describe your context (industry, company size, parent company's language). We'll provide a detailed quote within 24 hours—no obligation, no inflated pricing packages.
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