Paz Computer
30 Years of IT Support · 24/7 Support in Spanish, English, and French · International Branches · Pharmaceutical · Diplomatic
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What has set us apart since 1996
Founded in 1996. For three decades, we’ve adapted to every new technology without losing sight of our core mission: to ensure your IT runs smoothly, all the time.
11 European subsidiaries, 6 pharmaceutical companies, 3 diplomatic missions, and over 10 multinational corporations. Industries where failure is not an option.
A native trilingual team. No interpreters, no misunderstandings. We communicate with you just as your headquarters .
Help Desk support. Round-the-clock monitoring. Guaranteed continuity. Your headquarters need to lose sleep over Mexico's time zone.
The questions we receive every week
Yes. We are the only MSP Mexico City with a team of native trilingual speakers (Spanish, English, French) that has been in operation for decades. Our headquarters Paris, London, Berlin, or Brussels communicate with us as if they were right here in Europe.
L1: Response within 15 minutes, resolution within 4 hours. L2-L3: Resolution within 24 hours. SLA available for the pharmaceutical industry and diplomatic missions.
Yes. We document each process with the level of detail required by European standards and external auditors. We have successfully passed Big Four audits for pharmaceutical and diplomatic clients.
Yes. The typical transition takes 4 to 8 weeks, with parallel onboarding and zero downtime. We start with a comprehensive IT audit, followed by a controlled transfer.
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